The Creekside Marketing Blog

Localized online Branding, SEO & Content Marketing for Santa Barbara, Santa Maria and Ventura County

I'm No Longer Confused: Why Google MyBusiness is Excellent For SMBs

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Google has renamed Google Places to Google MyBusiness. MyBusiness is pretty much the same as Places with a facelift and a couple of new reporting features. Sooo... why not just add the two new reporting features to the pretty new Places interface and call it a day? At first blush, I'm confused. 

Ahh, but there's a lot more to this than meets the eye. On the home page of Google MyBusiness you see this:

New – Google My Business connects you directly with customers, whether they're looking for you on Search, Maps or Google+

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Is Google On The Dark Side?

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If your business has a local service area, you want to make sure you are easily found on Google Maps/Places. When a search for your service | product and a location is entered, you want the searcher to find you via Google Maps. Chances are pretty good that the searchers are on the road and looking at mobile devices when they conduct their search. Since Google knows where you are, any searcher in proximity to your business will find you right at the top of the results page, right?

Wrong...

Google Places/Maps listing results, like other Google search results, are based on factors outside of a business’ physical address. Google Maps search results are based primarily on relevance, distance, and prominence (authority)- not neccessarily in that order. These factors are combined to help Google find the best match for the search. For example, Google search technology might decide that a business that’s farther away from your location is more likely to have what the searcher is looking for than a business that’s closer.

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